||World Class Group of Companies
|Name of Job:
||VIP Premium Operations Agent
||QAR Attractive Salary & Benefits
||• High School Diploma or Trade/Vocational qualification. Hospitality and Food and Beverage certificate/Diploma is an added advantage.
||• 2 years of job related experience in Airport Operations and Ground Handling.
• Airport experience and knowledge of ALTEA DCS and Amadeus systems
• Customer services experience in an airline/travel industry with hospitality focus.
• Well-groomed and good communications skills.
||We are looking for VIP Operations Agent with natural flair of delivering unforgettable service to First and Business Class passengers travelling with Qatar Airways at Hamad International Airport. You will ensure that the journey of each passenger is memorable throughout the different touch points in the Airport. You will assist in the passenger’s check-in, seat allocation, boarding pass issuance and baggage tagging. You will constantly and consistently meet/surpass the needs of the passengers and maintain Qatar Airways professional image by adhering to all applicable policies and procedures.
You will provide face to face service to Qatar Airways Premium passengers and deals with their different needs. You will answer questions and offer information covering a wide variety of airline and/or airport related topics such as connecting flight information and direction assistance.